1. Information We Collect
Depending on how you interact with us, we may collect your name, email address, phone number, mailing or property address, service or transaction details, appointment information, messages you send us, form submissions, records needed to provide requested services, and technical information such as IP address, browser type, device information, and website activity.
2. How We Use Information
We use information to respond to inquiries, provide requested services, schedule and manage appointments, communicate about active work or transactions, send requested documents or secure links, provide customer support, maintain records, prevent fraud or misuse, improve our services, comply with legal obligations, and protect our rights and systems.
3. SMS / Text Messaging Privacy
If you separately opt in to receive SMS messages from Coald Realty, we may send real-estate inquiry follow-up, showing and appointment reminders, buyer or seller updates, property-management communications, transaction updates, document requests, customer care, and other communications you request from Coald Realty.
- Message frequency varies based on your requests, activity, appointments, services, or transaction status.
- Message and data rates may apply.
- Reply STOP to opt out of SMS messages from Coald Realty.
- Reply HELP for help or contact us using the information below.
- Consent to receive marketing text messages is not a condition of purchase, service, credit application, or other transaction.
No third-party marketing sharing: We do not sell, rent, transfer, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties, affiliates, lead generators, or other businesses for their own marketing or promotional purposes.
Service providers: We may allow communications, hosting, CRM, email, security, or telecommunications service providers to process information only as needed to provide services to us and to deliver communications you requested or authorized. They are not authorized by us to use your SMS consent for their own marketing.
Sender-specific consent: Your consent to receive SMS from Coald Realty applies only to Coald Realty. It does not automatically authorize YesSir Services, YesSir CRM, Home A Loan Mortgage, Coald Realty, or any other separate sender to text you. Each sender must have its own applicable consent.
4. When We May Disclose Information
We may disclose information to service providers acting on our behalf, to transaction participants when reasonably necessary to provide a service you requested, to protect rights or safety, in connection with a lawful business transfer, or when required by law, regulation, court order, subpoena, audit, licensing requirement, or governmental request. These disclosures do not change the SMS mobile-data non-sharing commitment above.
5. Cookies and Website Analytics
Our website may use cookies, logs, analytics, or similar technologies to operate the site, remember settings, understand site usage, prevent abuse, and measure advertising or website performance. Browser settings may allow you to limit some cookies.
6. Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect information. No system can guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described in this policy, to maintain business records, resolve disputes, enforce agreements, or satisfy legal and regulatory requirements.
7. Your Choices
You may ask us to update or correct contact information, stop non-required marketing communications, or address privacy questions by contacting us. For SMS, reply STOP to the message thread. For help, reply HELP or contact us below.
8. Third-Party Websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies.
9. Changes to This Policy
We may update this Privacy Policy. The updated version will be posted at this URL with a revised effective date.
10. Contact Us
3070 Windward Plaza, Ste F 226, Alpharetta, GA 30005
Phone: 770-990-6194
Email: lee@coaldrealty.com